Refund policy

REFUND & RETURN POLICY

Last Updated: June 2026

At Reset Ritual Provisions, we take great care in curating and packaging each wellness ritual. Due to the nature of our products, including consumable items, all sales are considered final unless otherwise stated below.

Returns

To be eligible for a return, items must:

  • Be unused and in their original condition.
  • Be returned in their original packaging.
  • Be accompanied by proof of purchase.
  • Be approved by Reset Ritual Provisions prior to shipment.

Customers are responsible for all return shipping costs. Original shipping charges are non-refundable.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Non-Returnable Items

For health, safety, and quality assurance reasons, the following items are not eligible for return:

  • Opened food products
  • Protein bars
  • Tea or coffee products
  • Used candles
  • Used wooden cups
  • Personalized or custom items
  • Gift cards

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery at:

resetritualprovisions@gmail.com

Please include:

  • Your order number
  • A description of the issue
  • Clear photographs of the product and packaging

Upon review, we may offer:

  • A replacement product
  • Store credit
  • A refund at our discretion

Lost or Stolen Packages

Reset Ritual Provisions is not responsible for lost or stolen packages that have been marked as delivered by the shipping carrier.

Customers should contact the shipping carrier directly to initiate a claim when applicable.

Refund Processing

If a refund is approved, it will be issued to the original payment method. Please allow 5–10 business days for your financial institution to process the refund.

Contact

Questions regarding returns or refunds may be directed to:

Reset Ritual Provisions
resetritualprovisions@gmail.com